High Criticality
Data Recovery
Intervention for HDD, SSD, RAID and NAS with methods focused on business continuity.
Digital Forensics & Data Recovery
Fast technical intervention to recover lost data.
We serve companies and private clients in data recovery, with forensic support for sensitive incidents and chain-of-custody cases.
Why trust MORDELABS
- Diagnosis in under 2 hours once analysis starts.
- Team experienced in legal, enterprise and private-client contexts.
- Data recovery first, with forensic depth when the case requires it.
- Rated 5.0 in over 150 Google reviews.
PROUDLY
Members of the Data Recovery Professionals group.
Anywhere in the world, reliable and highly qualified professionals to recover your data.
Learn more in this link.
Core Services
Technical capability focused on critical outcomes
Operational structure to respond with precision to incidents, digital evidence requirements and information asset recovery.
Court-Ready
Digital Forensics
Forensic acquisition, digital evidence preservation and technical reporting for legal and compliance needs.
24/7
Incident Response
Fast activation for containment, technical analysis and impact mitigation in corporate environments.
PROCESS
How it works
Clear, controlled process focused on reducing operational impact.
Step 01
Contact us
Share the incident and technical context. You receive immediate guidance with priorities and risk.
Step 02
Choose the delivery method
Lab intake, dedicated pickup or protected channel. We ensure traceability and chain of custody.
Step 03
Diagnosis and proposal
Once analysis starts, a specialist validates the scenario, costs and execution window in under 2 hours. Depending on availability, a slot may take up to 12 hours.
Who we support
Response model for private, corporate and legal contexts
Each case is triaged by technical risk, impact and urgency, with communication adapted to each profile.
Private Clients
Family archives, personal media and irreplaceable files with confidential handling.
Companies
Business continuity-oriented intervention for storage, servers and virtualized infrastructure.
Legal & Compliance
Forensic-grade workflows for evidence preservation and technically auditable reporting.
Frequently Asked Questions
Answers to the most common questions
Do you provide a free analysis before the quote?
Yes. M.O.R.D.E provides a free initial analysis of your device to prepare a competitive quote tailored to your specific issue.
Do you offer pickup and delivery in Portugal?
For businesses, we can arrange courier collection, at a cost that depends on the area and parcel size. Private clients can ship the device by courier or registered mail, or book an appointment to drop it off at the lab and get the diagnosis on the spot.
How long does data recovery usually take?
Our average turnaround is about 3 business days for mechanical drives. If parts are delayed, we keep active communication and provide progress updates.
How is data security handled during recovery?
Data is recovered in secure, offline environments without internet access. We keep a recovery copy for 7 business days to prevent transport-related issues.
Can your team explain technical details in simple terms?
Yes. Our specialists provide clear and accessible support, answering all questions so clients understand the process and possible outcomes.
When is digital forensics important?
Digital forensics is critical in legal matters and sensitive investigations. M.O.R.D.E performs forensic examinations with technical rigor, responsibility and ethics.
What makes M.O.R.D.E different?
We combine personalized service, internal R&D, proprietary tools, and a philosophy focused on transparency, speed and confidentiality.
Who should partner with M.O.R.D.E?
Partnerships are ideal for companies handling damaged storage devices or forensic needs without in-house accreditation, expanding services with specialized confidential support.
24/7 Assistance
Need technical response now?
Talk to a specialist to immediately activate the analysis and recovery process.